Frequently asked questions

Creating a profile, browsing, favoriting and matching are free. Men get the first week of Premium free and women the first month, so you can try everything first.

A relationship between adults where both sides are open about what they’re looking for, such as mentorship, travel, a generous partner or company. Sugarmeetings is not an escort service: paid sex is forbidden.

Only signed-in members. Your profile isn’t visible to search engines. Black members can also make their profile visible on request only, or fully private.

Every photo is checked for nudity and stolen pictures, and members can verify their ID to get the gold ID verified badge. Report anything that feels off and our team looks at it.

Open Messages → Support. Real people reply, every day.

Unlimited messaging, photos and voice notes in chat, seeing who favorited you, every search filter and a boost in search. Men get the first week free, then Premium is €29.99 a month. Women get the first month free, then €14.99 a month or €35.99 for 3 months.

Go to Profile, then Manage billing. Cancelling stops the next payment; you keep Premium until the end of the period you already paid for.

Women get Premium free for their first 30 days, men for their first 7 days. Nothing is charged and nothing renews automatically. After it ends you can keep Premium by subscribing.

Message the SM team with the date and amount. We check the payment and refund duplicates straight away.

Sugar Daddies and Mommies can gift Premium from a Sugar Baby’s profile or from the chat menu.

Open their profile or your chat with them, tap the three dots and choose Report or Block. They are not told who reported them. Blocking hides you from each other everywhere.

That is almost always a scam. Don’t send anything, report them, and block them. Real members never ask for an “allowance test”, gift cards or crypto up front.

Meet in a busy public place, arrange your own transport, tell a friend where you’ll be, and keep your home address private until you trust the person. A short video call first filters out most fakes.

If you are in danger, call 112. Then message our safety team from the Help screen: safety requests skip the queue.

Go to Settings → Get verified. Take a selfie copying the hand gesture shown and add a photo of your ID. The team checks it within a day, then the gold tick shows next to your name. We delete both photos once checked.

Photos must show you clearly, contain no nudity and no contact details. Removed photos break one of those rules; you can upload a new one any time.

Message the team from the account you want to change and we’ll send a secure link to update your email or password.

Message the team and ask for deletion. We remove your profile, photos, posts and messages within 30 days, as required by GDPR.

Tap the heart on someone’s profile to favorite them. If they favorite you back, it’s a match: you see each other’s posts and stories in Matches.

Stories are only shown to your matches. Posts show on your profile and in your matches’ feed.

Yes. Tap the heart again on their profile. If you had matched, the match ends too.

Sugar Daddies and Mommies can add trips to their Travel tab and invite someone from a chat. Sugar Babies can see trips and answer invites.

Everyone sees the month. Exact dates are only shown to your matches and to people you invite.

The trip appears under “Trips you’re joining” on your Travel tab. Keep planning in your chat, keep your own return ticket and share your plans with a friend.

Signed-in members, except anyone you’ve blocked. Your contact details are only shown to matches, and only if you add them.

No. We use your data to run Sugarmeetings and never sell it. You can ask for a copy of everything we hold about you.

Only you. The people coming on your trips are shown on your own Travel tab, never to other members.

Our top membership for Sugar Daddies and Mommies, €399.99 a month. It includes everything in Premium, the Black seal, the top spot in Discover, a private profile if you want one, 2 Premium gifts a month and priority Concierge replies.

Tap “Join Black” on the Membership page and pay. It switches on straight away, no invitation needed.

Yes. Your current Premium subscription switches to Black and you only pay the difference for the rest of the month.